Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website operated by LDM Product Excellence, LLC (“we,” “our,” or “us”), located at www.ldmproductexcellence.com (the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Site immediately.

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective upon posting to the Site. We will notify users of any material changes by posting a notice on the homepage or other reasonable means. Your continued use of the Site following such changes constitutes your acceptance of the revised Terms.

1. Intellectual Property Rights
All content and materials displayed on the Site, including but not limited to text, graphics, images, designs, tools, methodologies, frameworks, trademarks, logos, and other proprietary information (collectively, the “Content”), are the exclusive property of LDM Product Excellence, LLC or its licensors. These materials are protected under applicable United States and international copyright, trademark, and other intellectual property laws.
You are permitted to view and print materials from the Site for personal, non-commercial use only. Any modification, reproduction, redistribution, creation of derivative works, public display, or other exploitation of the Content, in whole or in part, without prior written consent from us, is strictly prohibited. Unauthorized use of the Content may result in legal action, including claims for damages or injunctive relief.

2. Use of Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from engaging in any activity that disrupts or interferes with the Site’s functionality or compromises its security. Such prohibited activities include but are not limited to uploading malicious code, attempting to gain unauthorized access to the Site or its systems, or using automated systems to extract data from the Site.

We reserve the right to restrict, suspend, or terminate your access to the Site if, in our sole discretion, you are found to be in violation of these Terms or engaging in any activity deemed harmful to our business or reputation.

3. Disclaimer of Professional Advice
The Content provided on the Site is for general informational purposes only and does not constitute professional advice, including but not limited to legal, financial, or consulting advice. Accessing or using the Site does not establish a client relationship with us. Any consulting services we provide are governed by separate written agreements, which shall supersede any representations made on the Site.

We do not guarantee the accuracy or completeness of any information on the Site and disclaim all liability for actions taken based on the information provided.

4. External Links
The Site may include links to third-party websites for convenience and informational purposes. These links do not constitute an endorsement or approval by us of the content, products, or services offered on such third-party websites. We do not control or assume responsibility for the accuracy, legality, or content of any third-party websites or the products and services they may offer. Access to any linked websites is at your own risk, and such websites are subject to their respective terms of use and privacy policies.

5. Limitation of Liability
To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. The Site and all Content are provided “as is” without warranty of any kind.
We shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages, including but not limited to lost profits, loss of data, or business interruption, arising from your use of, or inability to use, the Site or the Content, even if we have been advised of the possibility of such damages.

We shall not be liable for any delays, disruptions, or damages caused by third-party systems, platforms, or services that the Site relies on, including but not limited to hosting providers, payment processors, or integrated tools.

If you are dissatisfied with the Site, your sole remedy is to discontinue use.

6. Indemnification
You agree to indemnify, defend, and hold harmless LDM Product Excellence, LLC, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, expenses, or losses, including reasonable attorneys’ fees, arising out of your use of the Site or your breach of these Terms. This includes but is not limited to claims arising from third-party actions related to your use of the Site or your reliance on any Content provided.

7. Privacy
The collection, use, and storage of personal information provided through the Site are governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Site, you consent to the data practices described in the Privacy Policy.

8. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Any disputes arising out of or related to these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Boston, Massachusetts. By using the Site, you consent to the jurisdiction of such courts and waive any objections to the venue.

9. Force Majeure
We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, governmental actions, cyberattacks, or technical failures.

10. Contact Information
For any questions or concerns about these Terms, please contact us via email at [email protected].